Contact Us – We’re Here to Help

Thank you for visiting our official website! Whether you have questions about a product, need help with an order, or are interested in a business partnership, we’re always happy to assist you.

How to Reach Us

• Email (General Enquiries / Orders / Business): business@ichorient.com
  (For order-related enquiries, please include your order number so we can support you faster.)

Our Commitment

• We typically reply within 1–2 business days.
• Business hours: Monday–Friday (China Standard Time, CST).
• Every enquiry is important to us – we value your trust and feedback.

Helpful Notes

• For order support, please provide your order number and the email address used at checkout.
• For bulk purchases or partnership opportunities, include your contact details and a short description of your needs.
• If you contact us outside of business hours, we’ll reply on the next working day.

Thank You

We believe that quality products and sincere service are the best way to connect with our customers. Thank you for your trust and support – we look forward to serving you!